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2026 INDUSTRY REPORT

The future of employee benefits

Trends, challenges, and opportunities defining the next era of benefits administration

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2026 INDUSTRY REPORT

The future of employee benefits

Trends, challenges, and opportunities defining the next era of benefits administration

The stakes for getting benefits right have never been higher. Employees are navigating more complexity, cost pressure, and decisions than ever — and bringing the same expectations for speed, simplicity, and personalization they get everywhere else in their lives. 

At the same time, HR teams are being asked to do more with less, especially as tools and technology evolve rapidly.

Even employers with competitive benefits and modern tech stacks are seeing the same attrition, confusion, and rising costs. Because it’s not about what’s offered.
It’s about how it’s accessed.

This report dives into what employees expect in a rapidly changing, AI-enabled workplace, and how HR teams can react to make the most of it — and not fall behind.

 

THE PROBLEM

Only 61% of employees are satisfied with their benefits, yet many spend only 20-30 minutes reviewing their elections.1,2

  Depression, burnout, and financial insecurity are rising,

but utilization isn’t.3

Sound familiar? You're not alone.

 Benefits administration is overdue for change.

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Section 2_ Health & Benefits Today-1

Look closer at the trends shaping what's next

This report delivers the latest insights and research to understand the trends, pressures, and challenges impacting HR today — and how to stay ahead of them. 

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Healthcare costs

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Financial support demands

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Work-life balance

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Mental health & burnout

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Trust & empathy

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Impact of AI

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Seamless experience

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Security & compliance

Discover more

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The cost of not switching benefits admin providers

Switching benefits providers is hard, but sticking with one that doesn’t work can cost even more.

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How PlanSource makes
my job easier

Our customers and partners say it best: better benefits administration wins back time and boosts efficiency.

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PlanSource in one word

Our customers and partners say it best: better benefits administration wins back time and boosts efficiency.

Get in touch with the marketing team for further support or additional questions.

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