Trends, challenges, and opportunities defining the next era of benefits administration

Trends, challenges, and opportunities defining the next era of benefits administration
At the same time, HR teams are being asked to do more with less, especially as tools and technology evolve rapidly.
Even employers with competitive benefits and modern tech stacks are seeing the same attrition, confusion, and rising costs. Because it’s not about what’s offered.
It’s about how it’s accessed.
This report dives into what employees expect in a rapidly changing, AI-enabled workplace, and how HR teams can react to make the most of it — and not fall behind.



This report delivers the latest insights and research to understand the trends, pressures, and challenges impacting HR today — and how to stay ahead of them.
Healthcare costs
Financial support demands
Work-life balance
Mental health & burnout
Trust & empathy
Impact of AI
Seamless experience
Security & compliance
Switching benefits providers is hard, but sticking with one that doesn’t work can cost even more.
Our customers and partners say it best: better benefits administration wins back time and boosts efficiency.
Our customers and partners say it best: better benefits administration wins back time and boosts efficiency.